Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, billing information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature. Under some circumstances we may require some additional financial information.
We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, and your IP address.
Communications from the Site
On occasion it is necessary to send out service related announcements. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. Additionally we may have to send information to our membership in relation to services being available relating to conference registration or class offerings. This may be done based on information collected via the site. By law, communications delivered by services we use have opt out capability.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
We share aggregated information with our partners associated with the membership conference as a service opportunity. This is not linked to any personally identifiable information outside of information collected that you provide linking you to your place of employment.
This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with SSL. While on a secure page, such as a registration form, your browser of choice should display the appropriate security marker indicating SSL. Not all of our forms require SSL as we will never ask for any personal information outside of information relating to your relationship with your company, HOWEVER, any form or application where payment is part of the process, SSL is ALWAYS used. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Additionally, the servers that store information are in a secure environment. Last but not least, WE DO NOT COLLECT CREDIT CARD NUMBERS and WE DO NOT STORE CREDIT CARD NUMBERS. Credit card payment information is passed DIRECTLY to a payment processor of choice using the APPLICATION LAYER INTERFACE provided by the payment processor. The credit card processor of choice DOES store your credit card information encrypted for the purpose of charging in accordance to the product or service you have agreed to purchase and for refunding if appropriate. Liability for security breaches to the payment processor is the responsibility of the payment processor.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's identifiable company information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate the appropriate identifiable company information. This can usually be done by emailing our Customer Support or contact us by telephone or postal mail at the contact information listed below.
Notification of Changes
This site provides acceptable use as required by laws associated with the United States of America. We are not responsible for meeting any requirements in relation to other countries. We do however adhere to the requirements for any payment processor that we use which may include additional compliance for other countries.